Master Call
Tracking

Call recording laws vary by state. Some states require only your consent, while others require everyone's consent (all-party consent).

The CallGrid Bid API allows custom platforms and developers to send real-time bid requests to CallGrid campaigns.

This guide will walk you through setting up your CallGrid campaign to send bid requests to another CallGrid customer.

Welcome to CallGrid! This guide will walk you through your first steps to get your account up and running quickly.

The Trestle integration identifies caller information in real-time, providing comprehensive phone metadata.

The Searchbug integration validates phone numbers in real-time, identifying line types, carriers, connection status, and DNC/TCPA compliance info.

The IPQualityScore Proxy integration analyzes visitor IP addresses in real-time to detect proxies, VPNs, Tor, and other high-risk IP addresses.

The GoHighLevel integration creates contacts in your GoHighLevel CRM system by sending call data directly to their contacts API.

The IPQualityScore integration validates phone numbers in real-time, providing fraud detection, carrier information, and reputation scoring.

The RedTrack integration sends conversion events to your RedTrack affiliate tracking platform using server-to-server postback tracking.

The Google Tag Manager Server-Side integration sends conversion events to your GTM server container, enabling server-side tracking.

The Meta Pixel integration sends conversion events directly to Facebook using the Conversions API, enabling server-side tracking.

The GA integration sends conversion events enabling server-to-server tracking of call conversions alongside your existing web analytics data.

The CAKE integration fires conversion tracking pixels when calls convert, enabling accurate campaign attribution and affiliate payouts.

The DialPad integration enables CallGrid to receive real-time agent availability updates from your DialPad contact center environment.

The Zendesk Agent Availability integration enables CallGrid to check real-time agent status before routing calls to your Zendesk Support environment.

The TLD Agent Availability integration enables CallGrid to check dialer readiness in real-time before routing calls.

The Blacklist Alliance integration provides real-time caller ID verification to help your business stay compliant with TCPA regulations.

The Ringba Real Time Bidding (RTB) integration enables you to send bid requests to Ringba's marketplace in real-time.

The Retreaver Real Time Bidding (RTB) integration enables you to send bid requests to Retreaver's marketplace in real-time.

he TrackDrive Real Time Bidding (RTB) integration enables you to send bid requests to TrackDrive's marketplace in real-time.

he Phonexa Real Time Bidding (RTB) integration enables you to send bid requests to Phonexa's lead marketplace in real-time.

The Marchex Real Time Bidding (RTB) integration enables you to send bid requests to Marchex's marketplace in real-time.

The Leadspedia Real Time Bidding (RTB) integration enables you to send bid requests to Leadspedia's campaign marketplace in real-time.

The CallGrid Real Time Call Bidding (RTB) integration enables you to send bid requests to other CallGrid customers or partners in real-time.

The RingCentral integration enables CallGrid to receive real-time agent availability updates from your RingCentral call queue environment.

The NICE inContact integration enables CallGrid to receive real-time agent availability updates from your NICE inContact contact center environment.

The Google Cloud Contact Center AI (CCAI) integration enables CallGrid to receive real-time agent availability updates from your Google Cloud CCAI environment.

The Genesys Cloud integration enables CallGrid to receive real-time agent availability updates from your Genesys Cloud contact center environment.

The Five9 integration enables CallGrid to receive real-time agent availability updates from your Five9 ACD (Automatic Call Distribution) environment.

The EnrollHere integration enables CallGrid to receive real-time agent availability updates from your EnrollHere dialer environment.

This integration uses DialedIn's API to monitor agent availability and route calls intelligently based on current staffing levels.

This guide will walk you through setting up RTB integration in your Retreaver campaign to post bid requests to CallGrid.

This guide will walk you through providing your publishers in Retreaver with your CallGrid posting instructions.

The Convoso integration enables CallGrid to receive real-time agent availability updates from your Convoso contact center environment.

The CallTools integration enables CallGrid to receive real-time agent availability updates from your CallTools contact center environment.

The Aircall integration enables CallGrid to receive real-time agent availability updates from your Aircall contact center environment.

The 8x8 Contact Center integration enables CallGrid to receive real-time agent availability updates from your 8x8 Contact Center environment.

This guide will walk you through setting up a Webhook in your CallGrid so that you can send conversion events to your publishers at Ringba.

Setting up a Webhook in your Ringba so that you can receive conversion events from your buyers at CallGrid.

A walk through providing your publishers in Ringba with your CallGrid posting instructions.

This guide will walk you through setting up a Ringtree Target in your Ringba to post RTB requests to CallGrid. Approximate setup time is 2 minutes.

Destinations are the heart of your call routing strategy in CallGrid. Our destination system is intuitive and offers more powerful routing.

This reference covers all client and server error codes you may encounter while integrating with CallGrid's call routing and bidding systems.

Authentication to keep your account secure while making login simple. No more forgotten passwords, no more password resets, no more security risks.

This comprehensive guide walks you through every setting to ensure your account is configured for success.

This guide walks you through every element of the interface, helping you navigate like a pro from day one.

Our advanced bidding rules allow you to make campaign overrides based on any tag filters you want - meaning you can change bidding behavior based on..

CallGrid strives to provide a seamless billing experience. However, there are situations where your credit card may be declined.

We believe great support is the difference between a tool and a partner.