CallGrid

KNOWLEDGE BASE

Setting Up RedTrack Conversion Webhook

The RedTrack integration sends conversion events to your RedTrack affiliate tracking platform using server-to-server postback tracking.

IntegrationsConversion Pixel
Author
CallGrid Team
Published

The RedTrack integration sends conversion events to your RedTrack affiliate tracking platform using server-to-server postback tracking, enabling accurate campaign attribution and conversion tracking for affiliate marketing campaigns.


Prerequisites

Before setting up your webhook, you'll need:

  • An active RedTrack account
  • Your RedTrack subdomain (e.g., 5ux0q)
  • A configured campaign in RedTrack to receive conversions


Setup Process

1. Create New Webhook

  1. Navigate to IntegrationsWebhooks
  2. Click + New Webhook
  3. Select Conversion Pixel template type
  4. Choose RedTrack from the dropdown


2. Basic Configuration

  1. Subdomain: Enter your RedTrack subdomain (without .redtrack.io)
  2. Name: Give your webhook a name
  3. Event: Select Call Completed
  4. Click Save Webhook


3. Advanced Options (Optional)

After saving, you can configure additional settings:

Dynamic Variables The system automatically maps call data to RedTrack postback parameters:

  • rtkcid maps to RedTrack's click ID for conversion attribution
  • CallRevenue maps to the sum parameter for payout tracking

Request Structure The webhook sends a GET request to RedTrack's postback endpoint with:

  • Click ID for matching conversions to original clicks
  • Revenue amount for accurate payout calculation
  • Timestamp and conversion data


Filtering


  • Add filters using any system tag (InboundState, BuyerName, CampaignName, etc.)
  • Use Equals conditions to control when conversions fire
  • Combine conditions with Add Or Rule or Add And Rule


Testing


  • Fill in test values for detected variables
  • Click Run Webhook to verify the integration
  • Check your RedTrack dashboard to confirm conversion data appears


Best Practices

  • Ensure your RedTrack campaign is properly configured to accept postback conversions
  • Use consistent click ID handling across your tracking setup
  • Monitor RedTrack reports to verify conversion attribution accuracy
  • Test thoroughly with live clicks before scaling campaigns
  • Keep your RedTrack subdomain information current


Troubleshooting

  • Verify your RedTrack subdomain is entered correctly (without .redtrack.io)
  • Check that your RedTrack campaign accepts postback conversions
  • Ensure test conversions include valid click ID data
  • Monitor RedTrack logs for any postback errors or missing data
  • Contact RedTrack support for campaign-specific configuration help

The integration provides accurate server-to-server conversion tracking that doesn't rely on browser cookies, ensuring reliable attribution for your affiliate marketing campaigns even when users have ad blockers or privacy settings enabled.


See it run on your calls.

CallGrid tracks, routes, prices, and sells every call in real time. Book a demo to see it live.