CallGrid

FINANCIAL SERVICES

Only pay for callers who actually qualify.

CallGrid verifies each inbound caller's profile, then routes the qualified ones to the right debt, tax, credit, or mortgage buyer and prices the call by verified tier, so you stop paying for callers who were never a fit.

Trusted by enterprise call buyers and sellers. Uptime live on status.callgrid.com.

The Financial Profile Router
Call HistoryLive
CallerId:(415) 555-0142InboundState:TXHomeowner:YesIncomeBand:MiddleQualifyingDebt:Yes
TimeProgramHomeownerStatus
1:52:41 PMDebt ReliefYesCompleted
1:51:18 PMDebt ReliefNoRejected
1:48:27 PMMortgageNoRejected
DestinationRPCStatus
Meridian Media$48.60Won
Vantage Media$44.10Outbid
Apex Reach$41.00Outbid

Matched to the buyer who wants this exact profile, and priced by verified tier.

THE STAKES

Financial calls are expensive, and qualification is everything. A caller without the income, debt level, or profile a buyer needs is pure wasted spend, and these verticals are heavily regulated. When you pay premium prices per call, paying for callers who were never a fit is the fastest way to lose money.

Debt relief, tax relief, credit repair, and mortgage all live in tightly regulated, high-cost territory. Quality is not a report you read after the call. It is a decision made before the call ever connects. CallGrid makes that decision for you, on every inbound financial call.

BUILD A VERIFIED PROFILE BEFORE YOU ROUTE

Turn every financial call into a profile you can match.

CallGrid enriches each inbound call into a verified financial profile you can match, route, bill, and report on, before it connects. Confirm homeowner status, income band, and qualifying debt level where permitted, all at a band level, so you only talk to callers who fit a buyer.

Build the verified profile

Confirm homeowner status, income band, and qualifying debt level where permitted, so the conversation starts from a profile a buyer actually wants.

Match to the right buyer

Route debt, tax, credit, or mortgage to the buyer whose criteria the profile fits, and price the call by verified tier.

Set aside the ones who do not fit

Callers without the profile a buyer needs are set aside before connect, so you never pay for a call that was never a fit.

Enrichment tiers, at a glance
TIER 1

Validity and telephony

Is the number real, and what is it. The foundation of a reachable caller.

Phone validityLine typeReachable
TIER 2

Identity and property

Who the caller is, and whether they own.

NameHomeowner vs renterIncome band
TIER 3

Financial profile, where permitted

The band-level detail that decides fit, used only to match.

Qualifying debt levelProperty value and equityEligibility
FreeDerived ZIP and state are included free on every call. Richer tiers are paid, and you choose how deep to profile per program. Sensitive financial attributes are kept at a band level and used only to match callers to the right buyer, where permitted, never for an impermissible purpose. Enrichment is sourced from third-party data providers.

YOUR WORKING SURFACE

This is what you see, call by call.

Verified profiles, match verdicts, bids, and dispositions, all on one screen. Every value is color coded the way the app shows it.

DashboardLast 30 Days
Calls24,638
Qualified %78.4%
RPC (Debt Relief)$48.60
RPC (Tax Relief)$36.80
RPC (Mortgage)$58.20
Call HistoryLive
Incoming financial calls: qualified callers completed, callers who do not fit rejected before connect
TimeStatusProgramDuration
1:52:41 PMCompletedDebt Relief00:05:46
1:51:18 PMRejectedDebt Relief00:00:00
1:49:53 PMCompletedTax Relief00:04:13
1:48:27 PMRejectedMortgage00:00:00
1:46:39 PMCompletedMortgage00:06:58

Callers without the profile a buyer needs are set aside before connect, so you never pay for a call that was never a fit.

Call Details
CallerId:(415) 555-0142CampaignName:Debt Relief Inbound
Geo
InboundState:TXInboundZipCode:78701
Enrichment
PhoneValid:YesLineType:MobileHomeowner:YesIncomeBand:MiddleQualifyingDebt:YesEligible:YesInFootprint:Yes
Destination
DestinationName:Meridian Media · Debt ReliefCallRevenue:$48.60

A verified profile at a band level, used to match, where permitted.

Routing
CampaignName:Debt Relief InboundInboundState:TXHomeowner:YesQualifyingDebt:Yes
Routing for one debt relief call: Meridian Media wins on RPC
DestinationRPCStatus
Meridian Media$48.60Won
Vantage Media$44.10Outbid
Apex Reach$41.00Outbid

The highest RPC takes the call.

MATCH BY PROGRAM

Every program, matched to the buyer who wants it.

Debt relief, tax relief, credit repair, and mortgage each have their own criteria, buyers, and bids. Build the verified profile, match the caller to the buyer who wants exactly that, and price the call by verified tier.

Debt Relief

Match the qualifying debt profile.

Confirm homeowner status, income band, and qualifying debt level where permitted, then match the caller to the debt relief buyer who wants exactly that profile, priced by verified tier.

Confirm income band and qualifying debt level where permitted.
Set aside callers who do not meet the buyer's criteria.
Route the qualified caller to the matching buyer, priced by tier.
Routing
CampaignName:Debt Relief InboundHomeowner:YesIncomeBand:MiddleQualifyingDebt:Yes
A qualified debt relief caller, matched to Meridian Media
DestinationRPCStatus
Meridian Media$48.60Won

REAL-TIME BIDDING

Win the high-value call in real time.

High-value financial calls deserve a live auction. Set your criteria and your bid and win exactly the calls that fit your buyer profile, with the highest RPC taking the call the instant it arrives.

You set the rules. Target state, homeowner status, income band, and qualifying band, where permitted.

The auction runs in the moment. Only financial calls that fit your profile trigger your bid.

Highest RPC wins. You never overpay for a call that does not fit.

Explore Real-Time Bidding
Live auctionLive
CampaignName:Debt Relief InboundInboundState:TX
Live auction for a debt relief call: the highest RPC wins
DestinationRPCStatus
Meridian Media$48.60Won
Vantage Media$44.10Outbid
Apex Reach$41.00Outbid

Highest RPC won. TX, homeowner, qualifying debt.

AI VOICE AGENT

Qualify financial callers in conversation.

An AI voice agent can answer and pre-qualify financial callers in natural conversation, capture their answers as tags, and warm-transfer the qualified ones to the right buyer. Starting points include debt relief and mortgage.

Explore the AI Voice Agent
Call Details
AiAgentName:MaggieCampaignName:Debt Relief Inbound
Maggie00:00:02

Hi there, thanks for calling. I just have a couple quick questions so I can get you to the right team fast.

Caller00:00:08

Sure, go ahead.

Maggie00:00:10

Great. Roughly how much unsecured debt are you looking to take care of, just a ballpark range?

Captured
Homeowner:YesQualifyingDebt:YesOutcome:Warm transfer

RESILIENCE

An expensive financial call should never hit the floor.

Call Failover, Call Recovery, and Circuit Breaker keep paid calls connecting, even under heavy load. A dropped call is lost money. CallGrid catches it.

  • Call Failover

    If a buyer cannot take the call, it reroutes instantly to the next one that can, so the caller stays connected.

  • Call Recovery

    When something slips, CallGrid recovers the call instead of letting it disappear, so a hiccup never becomes a loss.

  • Circuit Breaker™

    If an upstream path is failing, CallGrid trips it out of rotation automatically, so bad routes never cost you live calls.

BUILT FOR TRUST

Financial services buyers care about posture. So do we.

CallGrid has HIPAA, SOC 2, and ISO 27001 all in progress, with a documented policy library and uptime published live.

In progress

HIPAA

HIPAA in progress across our handling of protected information.

In progress

ISO 27001

ISO 27001 is in progress, building on our existing controls.

Policy library

A documented policy library you can review in the trust center.

Live

Uptime

Uptime published live, so you can check status any time.

"The flexibility to customize campaigns, create attribution models, and automate our call funnels has been fantastic. The built-in analytics give us clear insights, helping us make smarter decisions with our ads."

Joseph AlcarazDoctor Genius

Trusted by enterprise call buyers and sellers. Uptime is published live, so you can check it any time.

status.callgrid.com

FAQ

Financial services calls, answered

  • CallGrid builds a verified financial profile on every inbound call before it connects, so callers who do not fit your buyer profile are set aside up front. You set the criteria, including state, homeowner status, income band, and qualifying debt level where permitted, and only qualified callers reach a buyer. Because you pay for callers who match, your spend tracks the calls that can actually convert.

  • You can confirm attributes at a band level, including derived state, homeowner versus renter, income band, and qualifying debt level where permitted, and turn them into tags you can match and route on. Sensitive financial attributes are kept at a band level and used only to match callers to the right buyer, where permitted, never a precise credit score and never for an impermissible purpose.

  • Yes. You run debt relief, tax relief, credit repair, and mortgage from one CallGrid account, each with its own criteria, buyers, and bids. Enrichment, matching, routing, and reporting work the same way across every program, and Solar maps the same way, so you manage all of your financial call buying in one place.

  • Each call is priced by verified tier. The richer and more qualified the verified profile, the more the matching buyer is willing to pay, and with Real-Time Bidding the highest RPC takes the call the instant it arrives. Pricing is benefit-level here, and you can see the details on the pricing page.

  • Yes. An AI voice agent can pre-qualify financial callers in natural conversation, capture their answers as tags, and warm-transfer the qualified ones to the right buyer. It works alongside enrichment so the conversation starts from a verified profile and ends with a qualified, routed caller.

Only pay for callers who actually qualify.

A verified financial profile on every call, matched to the buyer who wants it, priced by verified tier.

CapacityGuard, PingGuard, BidGuard, Turbo Routing, and Circuit Breaker are trademarks of CallGrid, Inc.