CallGrid

AUTOMOTIVE

Only pay for auto calls that actually fit.

CallGrid verifies vehicle and coverage on every inbound auto call, screens out litigators and out of state callers, and routes qualified callers to the right auto insurance or warranty buyer.

Trusted by enterprise call buyers and sellers. Uptime live on status.callgrid.com.

The Vehicle Match Router
Call HistoryLive
CampaignName:Vehicle Warranty InboundInboundState:CAVehicle:SUV 2014Coverage:Out of warranty
TimeScreeningStatus
9:19:42 AMClearCompleted
9:18:27 AMLitigator flagRejected
9:14:16 AMOut of stateRejected
DestinationRPCStatus
Meridian Auto$46.80Won
Cardinal Coverage$43.10Outbid
Vantage Auto$41.25Outbid

Matched by vehicle and coverage, routed to the right buyer.

THE STAKES

Auto calls only convert when the vehicle and coverage fit, and the auto space is heavily scrutinized. A wrong-vehicle, already-covered, out-of-state, or litigator caller is wasted spend and real risk.

A caller whose vehicle does not match is a lost call. A caller already covered is a lost call. An out of state caller you cannot write is a lost call. And in auto warranty especially, a TCPA litigator slipping through is far worse than a wasted dial. Quality is not a report you read after the call. It is a decision made before the call ever connects. CallGrid makes that decision for you, on every inbound auto call.

VERIFY VEHICLE AND COVERAGE BEFORE YOU CONNECT

Turn every auto call into a verified profile.

CallGrid enriches each inbound auto call into a verified profile, vehicle type and year, current carrier or coverage status, and state, and turns it into tags you can screen, route, bill, and report on, before it connects. Vehicle detail stays at a general level, and is used only to match the caller to the right buyer.

Verify the vehicle

Resolve vehicle type and year at a general level, so a caller only reaches a buyer whose program fits their vehicle.

Confirm coverage status

Confirm current carrier or coverage status, so an already-covered caller does not waste a buyer's spend and the right ones reach warranty or insurance.

Match the state

Derived ZIP and state resolve location on every call, so out of state callers are set aside before you ever pay to connect them.

Enrichment tiers, at a glance
TIER 1

Validity and telephony

Is the number real, and what is it. Includes the litigator screening signal.

Phone validityLine typeTCPA litigator flag
TIER 2

Vehicle

What the caller drives, at a general level, type and year.

Vehicle typeVehicle yearName
TIER 3

Coverage detail

The detail that decides fit, where permitted.

Current carrierCoverage statusIn or out of warranty
FreeDerived ZIP and state are included free on every call. Richer tiers are paid, and you choose how deep to verify per program. Enrichment is sourced from third-party data providers, and vehicle detail stays at a general level, type and year, never a VIN or plate.

SCREEN RISKY CALLERS UP FRONT

Flag TCPA litigators before they connect.

CallGrid flags known TCPA litigators and can suppress them before connect. This is a screening signal that helps you avoid risky callers, one input you control per campaign, not a compliance guarantee or legal advice. In the auto space, and warranty in particular, keeping a risky caller off the line matters as much as winning the right one.

Flag before connect. Known litigators are flagged on the inbound call, so you can act before it reaches an agent.

You stay in control. Decide per campaign how to use the signal alongside your other criteria.

A signal, not a guarantee. It helps you avoid risky callers. It is not legal advice or a guarantee of compliance.

What is the TCPA litigator flag
Call HistoryLive
Screening inbound auto calls: a litigator and an out of state caller rejected, the clear caller routed
Caller IDScreeningStatus
(212) 555-0188Litigator flagRejected
(646) 555-0173Out of stateRejected
(415) 555-0142ClearCompleted

The litigator flag is a screening signal you control, not legal advice or a compliance guarantee.

YOUR WORKING SURFACE

This is what you see, call by call.

Enrichment tags, screening verdicts, bids, and dispositions, all on one screen. Every value is color coded the way the app shows it.

DashboardLast 30 Days
Calls14,286
Qualified %79.4%
RPC (Vehicle Warranty)$46.80
RPC (Auto Insurance)$39.50
Call HistoryLive
Incoming auto calls across warranty and auto insurance: qualified callers completed, screened callers rejected before connect
TimeStatusProgramDuration
9:19:42 AMCompletedWarranty00:05:37
9:18:27 AMRejectedWarranty00:00:00
9:16:53 AMCompletedAuto Ins.00:04:02
9:14:16 AMRejectedAuto Ins.00:00:00
9:12:38 AMCompletedWarranty00:06:44

Verified by vehicle and coverage, screened for risk, and routed to the right auto insurance or warranty buyer.

Call Details
CallerId:(415) 555-0142CampaignName:Vehicle Warranty Inbound
Geo
InboundState:CAInboundZipCode:90012
Enrichment
PhoneValid:YesLineType:MobileVehicle:SUV 2014Coverage:Out of warrantyCurrentCarrier:NoLitigator:Clear
Destination
DestinationName:Meridian Auto · WarrantyCallRevenue:$46.80

Vehicle detail stays at a general level, and is used only to match the caller to the right buyer.

Routing
CampaignName:Vehicle Warranty InboundInboundState:CAVehicle:SUV 2014Coverage:Out of warranty
Routing for one warranty call: Meridian Auto wins on RPC
DestinationRPCStatus
Meridian Auto$46.80Won
Cardinal Coverage$43.10Outbid
Vantage Auto$41.25Outbid

The highest RPC takes the call.

ROUTE BY PROFILE

Route by vehicle and coverage, and price by fit.

Auto insurance and vehicle warranty each have their own criteria, buyers, and bids. Match the caller by vehicle and coverage, then route the qualified one to the highest-paying buyer for that profile. Auto insurance overlaps our Insurance page, which covers it in more depth.

Auto Insurance

Verify state, vehicle, and coverage.

Confirm the caller's state and vehicle, screen for risk, and route qualified auto insurance callers to the buyer who pays the most, so every connected call has a real shot at converting.

Verify state and vehicle profile before routing.
Screen litigators and out of state callers up front.
Route the qualified caller to the highest-paying matching buyer.
Auto insurance on the Insurance page
Routing
CampaignName:Auto Insurance InboundInboundState:FLVehicle:Sedan 2019CurrentCarrier:Yes
Qualified auto insurance caller routed to Cardinal Coverage on RPC
DestinationRPCStatus
Cardinal Coverage$39.50Won
Bluepeak$33.20Outbid

REAL-TIME BIDDING

Win the auto calls you want in real time.

High-value auto calls deserve a live auction. Set your criteria and your bid and win exactly the calls that fit, with the highest RPC taking the call the instant it arrives.

You set the rules. Target state, vehicle profile, coverage status, and the programs you buy.

The auction runs in the moment. Only matching auto calls trigger your bid.

Highest RPC wins. You never overpay for a call that does not fit.

Explore Real-Time Bidding
Live auctionLive
CampaignName:Vehicle Warranty InboundInboundState:CA
Live auction for a warranty call: the highest RPC wins
DestinationRPCStatus
Meridian Auto$46.80Won
Cardinal Coverage$43.10Outbid
Vantage Auto$41.25Outbid

Highest RPC won. CA, SUV 2014, out of warranty.

AI VOICE AGENT

Pre-qualify auto callers in conversation.

An AI voice agent can answer and pre-qualify auto callers in natural conversation, confirm vehicle and coverage interest, capture their answers as tags, and warm-transfer the qualified ones to the right buyer.

Explore the AI Voice Agent
Call Details
AiAgentName:MaggieCampaignName:Vehicle Warranty Inbound
Maggie00:00:02

Hi there, thanks for calling. I just have a couple quick questions so I can get you to the right team fast.

Caller00:00:09

Sure, go ahead.

Maggie00:00:11

Great. Is your vehicle still under its original factory warranty?

Captured
Vehicle:SUV 2014Coverage:Out of warrantyOutcome:Warm transfer

RESILIENCE

An expensive auto call should never hit the floor.

Call Failover, Call Recovery, and Circuit Breaker keep paid calls connecting, even under heavy load. A dropped auto call is lost money. CallGrid catches it.

  • Call Failover

    If a buyer cannot take the call, it reroutes instantly to the next one that can, so the caller stays connected.

  • Call Recovery

    When something slips, CallGrid recovers the call instead of letting it disappear, so a hiccup never becomes a loss.

  • Circuit Breaker™

    If an upstream path is failing, CallGrid trips it out of rotation automatically, so bad routes never cost you live calls.

BUILT FOR TRUST

Automotive buyers care about posture. So do we.

CallGrid has HIPAA, SOC 2, and ISO 27001 all in progress, with a documented policy library and uptime published live.

In progress

HIPAA

HIPAA in progress across our handling of protected information.

In progress

ISO 27001

ISO 27001 is in progress, building on our existing controls.

Policy library

A documented policy library you can review in the trust center.

Live

Uptime

Uptime published live, so you can check status any time.

"CallGrid isn't just another tool, it's built by people who genuinely get performance marketing. Their real edge isn't just tech, it's understanding our needs before we ask. Plus, they've got the results, this is THE team to back your growth."

Pejman GhaneianAuto Protection Group

Trusted by enterprise call buyers and sellers. Uptime is published live, so you can check it any time.

status.callgrid.com

FAQ

Automotive calls, answered

  • CallGrid verifies every inbound auto call before it connects, so callers whose vehicle or coverage does not match your criteria are flagged and set aside up front. You set the rules, including state, vehicle type and year, and current coverage status, and only the callers who fit reach a buyer. Because you pay for callers who actually match, your spend tracks the calls that can convert.

  • Yes. CallGrid enriches each inbound auto call into a verified profile, including vehicle type and year, current carrier or coverage status, and state, and turns it into tags before the call is routed. Vehicle detail is presented at a general level, type and year rather than a VIN, and used only to match the caller to the right buyer.

  • CallGrid flags known TCPA litigators and suppresses them before connect, as a screening signal that helps you avoid risky callers. It is one input you control per campaign, not a compliance guarantee or legal advice. You decide how to use it, and CallGrid applies it on every inbound auto call alongside your other criteria.

  • Yes. You run auto insurance and vehicle warranty from one CallGrid account, each with its own criteria, buyers, and bids. Enrichment, screening, routing, and reporting work the same way across both, so you manage all of your automotive call buying in one place. Auto insurance overlaps our Insurance page, which covers it in more depth.

  • You price by fit. Set your criteria and your bid for the auto calls you want, and the highest RPC takes the matching call the instant it arrives. You pay for callers who match your vehicle and coverage criteria, and never overpay for a call you do not want. See callgrid.com/pricing for benefit-level pricing.

Only pay for auto calls that fit.

Verified by vehicle and coverage, screened for risk, and routed to the right auto insurance or warranty buyer.

CapacityGuard, PingGuard, BidGuard, Turbo Routing, and Circuit Breaker are trademarks of CallGrid, Inc.