AI VOICE AGENT
Qualify every caller before they route.
The CallGrid AI Voice Agent answers and qualifies callers in natural conversation before they route, so buyers only pay for qualified calls.
Trusted by enterprise call buyers and sellers. Uptime live on status.callgrid.com.
Demo call · invented values
THE PROBLEM
Unqualified calls waste buyer spend and hurt your reputation.
When you route before you know who is on the line, everyone loses. Buyers churn when they pay for junk, and sellers lose payouts on calls that never qualify. The cost of a bad call lands on both sides of the marketplace.
of buyer complaints trace back to calls that were never a fit in the first place.
routed calls is the wrong fit when no one screens the caller first.
on every call that connects but never qualifies, no matter who generated it.
HOW IT WORKS
A short conversation, then the right call routes itself.
The agent greets the caller, asks a few qualification questions, captures the answers, tags the call, and warm-transfers to the right destination. You build the question flow once.
Spoken greeting
The agent answers and welcomes the caller in a natural voice.
A few questions
State or ZIP, age, a yes or no. Only what the buyer needs to know.
Captured and tagged
Each answer becomes a tag on the call, ready to route on.
Warm transfer
The qualified call connects to the right buyer, no dead air.
Choose a starting point
Pick an industry template, then customize, or start from blank.Qualify Medicare leads by age and Parts A and B enrollment.
Pre-qualify final expense leads by age and existing coverage.
Route home service requests by service type, location, and ownership.
Triage plumbing calls by emergency status, ownership, and area.
Build your own flow from scratch.
Recreated builder and recording views with invented data. Replace with real screenshots at build time.
WHY IT CONVERTS
Fast and natural. No keypad menus, no dead air.
The caller has a real conversation, the right call reaches the right buyer, and unqualified callers are screened out before they cost anyone money.
A real conversation
No press one, press two. The caller answers in plain language and keeps moving, so fewer hang up before they connect.
The right buyer
The answers become tags, and the tags route the call. Each caller reaches the buyer who actually wants them.
Junk screened out
Callers who do not qualify are handled before they route, so buyers stop paying for calls that were never a fit.
WHAT IT COSTS
You only pay while the agent is talking.
You pay per minute only while the agent is talking to the caller. Once the call connects to a buyer, standard talk-time billing starts. Nothing is charged for time the agent is not on the line.
Per minute, only while the agent is qualifying the caller.
Standard talk-time billing starts once the buyer is on the line.
WHAT YOU GET
Everything the agent does, in one place.
Natural voice
A warm, human-sounding voice that holds a back-and-forth conversation, not a script readout.
Qualification questions
Build the questions each campaign needs, and the agent asks only what the buyer requires.
Tag-based routing
Captured answers become tags that drive routing, so the right call reaches the right destination.
Multilingual
Qualify callers in more than one language so you never lose a lead at hello.
IVR option
Replace your keypad menu with the agent, or keep an IVR step in the flow. Your call.
Recording and transcript
Every qualifying call is recorded and transcribed, so you can review exactly what was said.
"The CallGrid team is a pleasure to work with. They connected to our Agent Availability API and built an integration in just a few hours. I cannot recommend this team enough."
WHERE IT FITS
One conversation feeds the rest of the platform.
The tags the agent captures drive Call Routing, and Call Intelligence scores the conversation. It all runs on the same call.
FAQ
Questions, answered.
The agent answers the call, greets the caller, and asks a few qualification questions in natural conversation. It captures each answer, tags the call, and warm-transfers to the right buyer, so only qualified calls route through.
No. The agent speaks in a natural voice and holds a real back-and-forth conversation. There are no keypad menus and no dead air, so the caller stays engaged.
You pay per minute only while the agent is talking to the caller. Once the call connects to a buyer, standard talk-time billing starts. You are not paying for time the agent is not on the line.
It can. Many operators replace keypad menus with the agent entirely. If you prefer, you can keep an IVR option in the flow. Both are supported.
Yes. The answers the agent captures become tags on the call, and those tags drive Call Routing to the right destination.
The agent is multilingual and can qualify callers in more than one language. Reach out and we will confirm coverage for your campaigns.
Stop paying for calls that were never a fit.
Qualify every caller in conversation, tag what matters, and warm-transfer only the calls a buyer actually wants.