CallGrid

REPORTING AND ANALYTICS

See exactly what every call earns.

Real-time reporting by campaign, buyer, source, and destination, with bid-level and ping-level detail and a full timeline for every call.

CallGrid reporting shows revenue, payout, and profit by campaign, buyer, source, and destination in real time, with bid-level and ping-level analytics and a complete timeline for every call.

Trusted by enterprise call buyers and sellers. Uptime live on status.callgrid.com.

ReportsLive
Live6Agents14Completed42,207Billable30,71006/19/2026
RevenueCalls
Summary by campaign
CampaignRevenueRPC
Medicare Inbound$805,216.00$62.71
ACA Inbound$552,742.00$58.11
ACA PPC$396,034.00$54.97
Final Expense Inbound$247,506.00$49.70
U65 Health$168,532.00$46.30

THE PROBLEM

You cannot optimize what you cannot see. Most platforms hand you a summary. You need to see all the way down to the ping.

REAL-TIME SUMMARY

Group by anything. Drill into everything.

Group by campaign, buyer, source, destination, or vendor. Read connects, no route, conversion, RPC, payable, billable, revenue, and profit, live.

ReportsLive
1.CampaignAdd Group By
06/19/2026
RevenueCalls
Summary by campaign
CampaignLiveCompletedConnectsNo RoutePayableBillableConversion %RevenuePayoutProfitRPC
Medicare Inbound212,84012,53124710,64010,46031.00%$805,216.00$634,108.00$171,108.00$62.71
ACA Inbound29,5129,2052297,8107,64025.80%$552,742.00$434,202.00$118,540.00$58.11
ACA PPC17,2056,9402295,1204,98018.40%$396,034.00$316,774.00$79,260.00$54.97
Final Expense Inbound14,9804,7602023,4103,29016.20%$247,506.00$196,176.00$51,330.00$49.70
U65 Health03,6403,4551902,2102,14012.39%$168,532.00$135,352.00$33,180.00$46.30
Auto Insurance02,9102,7201961,6401,5609.79%$119,892.00$97,712.00$22,180.00$41.20
Solar01,1201,0401396906406.07%$39,312.00$32,292.00$7,020.00$35.10
Totals642,20740,6511,43231,52030,71022.20%$2,329,234.00$1,846,616.00$482,618.00$55.19
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BID MAX AND PING MAX

Visibility down to the ping.

See how every source performs at the bid and at the ping. Acceptance, win rate, timeouts, response time, and rate limits, all in one place.

Bids
Bids by source
SourceBids MadeTotal ReceivedWonRejectedRate LimitedAvg BidAvg Winning BidWin RateBid RateReject RateRate Limited %
Meridian Media1,38282,1627580,7809,261$24.18$27.405.43%1.68%98.32%11.27%
Cardinal Leads1,59458,0481656,454741$21.63$25.051.00%2.75%97.25%1.28%
Bluepeak055,862055,8620$0.00$0.000.00%0.00%100.00%0.00%
Apex Reach3,17949,8661046,687342$19.84$23.100.31%6.38%93.62%0.69%
Tradewind48940,4814439,9923$26.37$29.159.00%1.21%98.79%0.01%
Northgate Direct035,557035,557132$0.00$0.000.00%0.00%100.00%0.37%
Summit Leads2,21226,7252924,5133,431$22.91$26.081.31%8.28%91.72%12.84%
Vantage Media1,25221,787820,5350$25.46$28.720.64%5.75%94.25%0.00%
Beacon Health84221,263120,4210$18.75$21.300.12%3.96%96.04%0.00%
Crosswind3,96619,7831015,81724$17.32$20.640.25%20.05%79.95%0.12%
Atlas Reach80819,284018,4760$23.05$0.000.00%4.19%95.81%0.00%
Totals15,724430,818193415,09413,934$20.96$26.861.23%3.65%96.35%3.23%
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Pings
Pings by destination
DateDestinationAcceptedFailed AcceptanceFailed Tag RulesMin RevenueInvalid NumberSuppressedPing TimeoutTimeout %API FailedRate Limited
2026-06-19Cardinal Leads · Internal54,55241,8069,2146,1038122,264250.02%1187,642
2026-06-19Cardinal Leads · External43,62350,41711,6028,8901,0463,121120.01%649,184
2026-06-19Summit Leads21,49536,1086,2734,8025572,318260.03%934,127
2026-06-19Meridian Media · T119,29318,2403,9072,4163941,15080.02%412,617
2026-06-19Apex Reach15,98021,7334,1203,3614881,716110.02%573,341
2026-06-19Atlas Reach13,8836,5141,4901,17621463700.00%121,084
2026-06-19Vantage Media7,60826,1154,8703,5406111,8845531.03%3028,394
2026-06-19Beacon Health5,16731,4065,8123,0494022,0771490.28%2363,986
Totals181,601232,33947,28833,3374,52415,1677840.14%92340,375
Page Size: 1001 to 8 of 8Page 1 of 1

CALL TIMELINE

Follow every call, decision by decision.

Every call has a full event log and a recording. See what happened, in order, in plain language.

Call Details
ID:CGX-4ZT9QDJun 19, 2026, 5:09:29 PM
00:00:00 / 00:01:36
Search events
  1. Bid received from Meridian Media

    06/19/2026, 05:09:29 PM PDT

  2. Caller location set to CA

    06/19/2026, 05:09:29 PM PDT

  3. Suppression check passed

    06/19/2026, 05:09:29 PM PDT

  4. 9 destinations evaluated

    06/19/2026, 05:09:29 PM PDT

  5. Destinations ranked by priority

    06/19/2026, 05:09:30 PM PDT

  6. Running Webhook for Destination Cardinal Leads - IB

    Cardinal Leads - IB

    06/19/2026, 05:09:30 PM PDT·● 200·550ms··$32.62·60s

    https://bid.callgrid.com/api/bid/cmh9ogyiq00qqim07zjfwld4e200

    Request

    {
      "CallerId": "+14155550139",
      "InboundStateCode": "CA"
    }

    Response

    {
      "id": "cmqlmgca7x06k4akmt1ukj",
      "code": 1000,
      "dynamicBid": "32.62",
      "dynamicDuration": "60",
      "destinationId": "DST-293",
      "expirationSeconds": 30,
      "expirationDateTime": "2026-06-20T00:10:00.255Z",
      "payOnDuplicates": false
    }
  7. Tag rules applied, 2 destinations filtered

    06/19/2026, 05:09:30 PM PDT

  8. Connected to Cardinal Leads - IB

    06/19/2026, 05:09:31 PM PDT

  9. Recording uploaded

    06/19/2026, 05:11:05 PM PDT

EVERY DATA POINT

Every field on every call.

Hundreds of attributes per call, grouped and labeled, so you can read and export every detail.

Call Details
ID:CGX-4ZT9QDJun 19, 2026, 5:09:29 PM
Date & Time
ESTDay:19UTCDay:20UTCYear:2026UTCMonth:6UTCWeekDay:6UTCUnixTime:1781914169
Campaign
CampaignId:CMP-7H2KCampaignName:ACA Inbound
Call
CallId:CGX-4ZT9QDCallStatus:COMPLETEDCallerId:(415) 555-0139CallLive:falseCallPayout:$29.00CallRevenue:$32.62CallDuration:00:01:36CallConnected:trueExternalCallId:EXT-9CQS01
Finance
CallPaid:trueCallProfit:$3.62CallBillable:truePayoutDuration:15RevenueDuration:60
Buyer
BuyerId:BYR-3DIEBuyerName:Atlas Reach
Vendor
VendorId:VND-705VendorName:Tradewind
Source
SourceId:SRC-1UUKSourceName:Meridian MediaSourceNumber:Variable
Destination
DestinationId:DST-293DestinationName:Cardinal Leads - IBDestinationNumber:(888) 555-0174

CALL HISTORY

Drill into any call. Export the rest.

Browse every call with status, duration, the full caller ID, destination, and campaign. Export to CSV or schedule a report.

Call HistoryExport
Call History
TimeStatusDurationCaller IDDialed #RevenuePayout
Jun 19, 2026, 5:09:29 PMBillable00:01:36(415) 555-0139(888) 555-0174$32.62$29.00
Jun 19, 2026, 5:01:16 PMBillable00:02:20(415) 555-0127(866) 555-0191$44.80$38.00
Jun 19, 2026, 4:52:09 PMBillable00:04:21(415) 555-0162(888) 555-0174$36.25$31.50
Jun 19, 2026, 4:51:05 PMRejected00:00:00(415) 555-0118–$0.00$0.00
Jun 19, 2026, 4:51:02 PMRejected00:00:00(415) 555-0118–$0.00$0.00
Jun 19, 2026, 4:50:50 PMNo Answer00:00:00(415) 555-0118(855) 555-0136$0.00$0.00
Jun 19, 2026, 4:44:58 PMBillable00:18:59(415) 555-0185(877) 555-0123$41.10$35.00
Jun 19, 2026, 4:41:59 PMBillable00:01:23(415) 555-0143(877) 555-0123$41.10$35.00
Jun 19, 2026, 4:39:06 PMCompleted00:00:58(415) 555-0171(855) 555-0136$0.00$0.00
Jun 19, 2026, 4:35:48 PMBillable00:02:06(415) 555-0152(877) 555-0123$41.10$35.00
Jun 19, 2026, 4:32:06 PMBillable00:11:19(415) 555-0194(877) 555-0123$41.10$35.00

INTEGRATIONS

Pipe your numbers anywhere.

Take your data where you work. CSV and scheduled exports, a reporting API, webhooks and postbacks, and a direct line into your BI stack.

Exports

CSV and scheduled exports of any report, ready for your spreadsheets.

Reporting API

Pull revenue, calls, and call detail straight into your own tools.

Webhooks and postbacks

Fire real-time events to your stack and post conversions back to sources.

BI tools

Stream call data into your BI stack for dashboards your way.

ASK YOUR DATA · MCP

Use CallGrid right inside Claude or ChatGPT.

The same numbers you see in these reports, answerable in the assistant you already use.

and any MCP client
ClaudeSonnet
CallGridConnectedmcp.callgrid.com/mcp
Which sources had the best RPC last week?
Used CallGrid·summary-report

Meridian Media led on revenue per call last week, with Vantage Media and Summit Leads close behind. Here is the top three.

1Meridian Media$68.43
2Vantage Media$63.37
3Summit Leads$59.81
How many billable calls today and what did they earn?
Used CallGrid·summary-report

Today you have 30,710 billable calls, earning $2.33M in revenue and $483K in profit.

30,710
Billable calls
$2.33M
Revenue
$483K
Profit
Reply to Claude...

Connect once at mcp.callgrid.com/mcp, then ask in plain language and pull a report without building a query. CallGrid is not affiliated with or endorsed by Anthropic or OpenAI.

IN ONE PLACE

Everything your numbers can tell you.

Real-time summary

Revenue, profit, and conversion by campaign, buyer, source, and destination, live.

Bid Max

How every source performs at the bid: acceptance, win rate, and rejections.

Ping Max

Ping performance and availability: timeouts, response time, and average bid.

Call timeline

A plain-language event log for every call, decision by decision.

Full call tags

Hundreds of attributes per call, grouped, labeled, and exportable.

Exports and API

CSV, scheduled exports, a reporting API, webhooks, and BI.

Use it in Claude or ChatGPT

A built-in MCP server connects your reporting to an AI assistant. Ask about calls, campaigns, sources, and revenue in plain language.

"The built-in analytics give us clear insights on performance, helping us make smarter decisions with our ads."

Joseph AlcarazDoctor Genius

WHERE IT FITS

Reporting reads the whole platform.

Real-Time Bidding

Every bid and ping flows into these numbers.

Explore

Call Routing

See the outcome of every routing decision.

Explore

Webhooks and Postbacks

Pipe the data out to your own stack.

Explore

Ask with AI (MCP)

Query the same numbers from Claude or ChatGPT.

Explore

FAQ

Questions operators ask

  • Yes. Ping Max breaks down ping performance by source, including pings, accepted, ping won, timeouts, average response time, and average bid. It is the level of visibility you need to judge and tune source quality, not just a top-line summary.

  • Group your summary by campaign, buyer, source, destination, or vendor, and filter by tag, state, and date. You read connects, no route, conversion, RPC, payable, billable, revenue, and profit for each group, so you can find what is working fast.

  • Yes. Numbers update live as calls happen, with live status chips for active and completed calls. You watch revenue and conversion move during the day and act on it, instead of waiting for an end of day report.

  • Yes. Export any report to CSV, schedule exports, or pull revenue, calls, and full call detail through the reporting API. Webhooks and postbacks push events to your stack so your own tools and BI stay in sync.

  • Yes. Reports and call detail show the full caller number, and exports include the full data, so you and your buyers have everything you need to reconcile and optimize every call. The sample data on this page uses 555 numbers.

  • Yes. Every call has a complete timeline, an event by event log in plain language, alongside the recording. You see the bid, the checks, the destinations evaluated, the connect, and the recording, all in order.

See exactly what every call earns.

See the platform live, or book a walkthrough with the team.