FOR BUYERS
Stop paying for calls that were never going to convert.
CallGrid screens every caller with real-time enrichment, lets you bid to win the calls that fit your campaigns, and bills on talk time, so you pay for real conversations, not pings and not junk.
Trusted by enterprise call buyers and sellers. Uptime live on status.callgrid.com.
the buyerLIVE
Only verified, qualified callers reach you. You pay for conversations, not guesses.
THE BLEED
You are paying for calls that never had a chance. Wrong state, wrong age, a litigator, a tire kicker with no intent, or a ping you paid for that never became a conversation. Every unqualified call is spend you do not get back.
Most platforms hand you volume, not quality. The numbers look big until you tally what actually converted, and by then the money is already gone. Quality is not a report you read after the fact. It is a decision made before the call ever connects.
CALL ENRICHMENT
Screen every caller before you connect.
CallGrid enriches each inbound call with third-party data and turns it into tags you can screen, route, bill, and report on, before the call connects. Flag and suppress TCPA litigators up front, suppress out-of-state callers, and verify age and eligibility, so you only talk to callers who fit.
Flag litigators up front
CallGrid flags TCPA litigators and suppresses them before connect, so a known risk never reaches your agents.
Suppress out of state
Derived state lets you suppress callers outside your licensed footprint automatically, so you never pay to talk to someone you cannot serve.
Verify age and eligibility
Confirm a caller fits your campaign on the attributes that matter, so the conversation starts already qualified.
ENRICHMENT TIERS, AT A GLANCE
Validity and telephony
Is the number real, and what is it.
Identity
Who the caller is.
Deep attributes
The detail that decides fit, where permitted.
REAL-TIME BIDDING
Win the calls that fit, in real time.
Set your criteria and your bid, and CallGrid's real-time double-blind auction puts your offer up against the field the instant a matching call comes in. You compete for exactly the calls you want and win them on value, not luck.
- You set the rules. Target state, verified age, line type, and the campaigns you buy.
- The auction runs in the moment. Only matching calls trigger your bid, the instant they arrive.
- Highest value wins. You never overpay for a call that does not fit, and you never miss one that does.
TALK-TIME BILLING
Pay for conversations, not pings.
CallGrid bills on talk time, not on pings or raw transfers, so your cost tracks the calls that actually connect and convert. The money logic is simple. You pay when a caller is really on the line.
You are charged the moment a call is announced, whether or not it ever becomes a conversation.
You pay when a caller is really on the line and stays long enough to count, so cost follows outcomes.
Benefit-level pricing only. See callgrid.com/pricing.
THE RELIABILITY PROMISE
Calls do not drop.
A call you paid to win should never hit the floor. A dropped call is lost money. CallGrid catches it.
Call Failover
If a destination cannot take the call, it reroutes instantly to the next one that can, so the caller stays connected.
Call Recovery
When something slips, CallGrid recovers the call instead of letting it disappear, so a hiccup never becomes a loss.
Circuit Breaker
If an upstream path is failing, CallGrid trips it out of rotation automatically, so bad routes never cost you live calls.
THE TEAM PROMISE
A team that has your back.
The number one reason operators leave a platform is support that goes quiet. CallGrid is built by operators with 20 years running calls, and founder-level support is included on every plan, building your buyer setups with you and answering when it matters. Migration is easy too. Many accounts move over in a weekend, with us building their targets.
YOUR WORKING SURFACE
This is what you see, call by call.
Enrichment tags, bids, caps, and dispositions, all on one screen. Every value is color coded the way the app shows it.
Recreated product views with invented data. Replace with real screenshots at build time.
EVERYTHING IN ONE PLACE
Built to make every dollar count.
Enrichment screening before connect
Every caller is checked against third-party data and turned into tags you screen on, before the call ever reaches your agents.
TCPA litigator flag
Known litigators are flagged and suppressed before connect, so a costly risk never reaches you.
Real-time bidding
Bid on exactly the calls you want and win them on value, the instant they arrive.
Talk-time billing
Your cost tracks real conversation, not pings or raw transfers.
Calls do not drop
Failover, recovery, and circuit breaking keep paid calls connecting.
Founder-level support
Operators who build your setups with you, included on every plan.
"CallGrid isn't just another tool, it's built by people who genuinely get performance marketing. Their real edge isn't just tech, it's understanding our needs before we ask. Plus, they've got the results, this is THE team to back your growth."
WHERE IT FITS
The whole buyer journey, connected.
Enrichment screens the caller, Real-Time Bidding wins the ones that fit, Routing puts them in front of the right agent, and Call Intelligence shows you what happened on every call.
Real-Time Bidding
Win the calls that fit, the instant they arrive.
Explore RTBCall Tracking and Enrichment
Capture every call and its tags at the source.
Explore Call TrackingCall Routing
Put every call in front of the right agent.
Explore RoutingCall Intelligence
See what happened on every conversation.
Explore IntelligenceFAQ
Buying qualified calls, answered
CallGrid screens every caller with real-time enrichment before the call connects, so callers who do not fit your campaign are flagged and suppressed up front. You set the criteria, CallGrid does the checking, and you talk to callers who match. Then you are billed on talk time, so your cost tracks the conversations that actually happen.
Yes. CallGrid flags TCPA litigators and suppresses them before connect, and suppresses out-of-state callers based on derived state, so they never reach your agents. You decide the rules and CallGrid enforces them on every inbound call.
Talk-time billing means your cost is tied to real connected conversation, not to pings or raw transfers. Paying per ping charges you for an alert that a call exists, whether or not it ever becomes a conversation. With talk-time billing you pay for callers who connect and stay on long enough to count, so spend follows outcomes.
Set your target criteria and your bid, and CallGrid's real-time auction puts your offer up against the field the instant a matching call comes in. You compete only for the calls you actually want and win them on value. Highest value wins, so you are never overpaying for calls that do not fit.
No. A call you paid to win should never hit the floor. Call Failover, Call Recovery, and Circuit Breaker keep paid calls connecting even when something upstream fails, so a momentary hiccup does not turn into lost money. The call gets caught and routed instead of dropped.
Fast. CallGrid is built by operators, and founder-level support is included on every plan, so your team helps build your buyer setups and targets with you. Many accounts move their buying over in a weekend, with us configuring your destinations and criteria alongside you.
Buy the calls worth having.
Verified, qualified inbound calls, billed on real talk time. Pay for conversations, not guesses.