MIGRATION AND SWITCHING
Switching platforms is the scary part. We make it a weekend.
CallGrid rebuilds your setup for you, ports your numbers, and runs alongside your current platform until you are ready to cut over, so you move without downtime or lost calls.
Trusted by enterprise call buyers and sellers. Uptime live on status.callgrid.com.
Illustrative. A typical white-glove migration, mapped across a weekend.
The short answer
CallGrid makes switching call tracking platforms low risk. The team rebuilds your campaigns, routing, and buyers for you, ports your existing numbers, and runs in parallel so your calls keep connecting the whole way through.
WE BUILD IT WITH YOU
You do not start from a blank account. We rebuild it for you.
This is the difference. The CallGrid team rebuilds your campaigns, routing plans, and buyers for you, mapped from how you run today. You walk in to a setup that already matches your business, not an empty dashboard and a stack of documentation. You review and approve. We do the heavy lifting.
Illustrative recreation with an invented account. Not real customer data.
PORT YOUR NUMBERS, KEEP YOUR HISTORY
Bring the numbers you already run. Keep the traffic on them.
Your numbers are not just numbers. They are printed on assets, wired into ad accounts, and trusted by the sources that send you calls. You can port call tracking numbers over to CallGrid and keep using them, so nothing your traffic depends on breaks. Our team manages the porting alongside you and keeps you posted at each step.
Keep your numbers
Bring the numbers your ads and history already run on. No reprinting, no re-tagging.
We manage the move
The team handles the porting with you and keeps your calls flowing until it completes.
Or add fresh ones
Spin up new tracking numbers and SIP connectivity in CallGrid the moment you need them.
RUN IN PARALLEL, CUT OVER WHEN READY
Stand CallGrid up next to your current platform. Switch only when you are sure.
There is no big-bang cutover and no held breath. We run CallGrid alongside what you have today, test with real calls, and you move traffic over only when the results look right. Watch how a typical weekend switch plays out.
Kickoff and mapping
We rebuild it for you
Numbers port, test runs
Traffic cuts over, live
The test window, side by side
During the parallel run, the same call lands on both platforms. You watch CallGrid handle it correctly before you ever move real traffic.
Illustrative recreation with an invented test call on a fake 555 number. Not real customer data.
YOUR CALLS KEEP CONNECTING
The switch never costs you a lead.
During the move and long after it, Call Failover and Call Recovery keep paid calls connecting. If something upstream hiccups, the call still gets where it needs to go. You are not trading reliability for a better platform. You are getting both.
Call Failover
If a destination cannot take a call, it reroutes to the next best option so the caller still connects.
Call Recovery
A call that would have slipped away gets another path to a buyer, so a paid call is not wasted.
LIVE IN DAYS, NOT A QUARTER
Because the team does the heavy lifting, many teams move in a weekend.
Migration is not a quarter-long project that pulls your team off the work that pays. We scope the move with you up front, do the rebuild, and stand it up fast. The exact timeline depends on the size and complexity of your account, and we are straight with you about it from day one.
Many mid-size accounts move over in a single weekend window.
Campaigns, routing, and buyers rebuilt by the CallGrid team.
Running in parallel means there is no gap when traffic moves.
Representative outcomes for a typical mid-size account. Your timeline is scoped with you up front.
A TEAM THAT HAS YOUR BACK
The number one reason operators leave is support that goes quiet.
Migration is exactly where that bites hardest, when you most need someone who picks up. CallGrid is built by operators with 20 years running calls, so the people helping you have done the job you do. Founder-level support owns your migration and stays with you after go-live. You are not a ticket in a queue.
Founder-level ownership
Your migration is owned by people who can make decisions, not escalate them.
Built by operators
20 years running calls means we speak your language and know where it gets hard.
Here after go-live
The relationship does not end at launch. We stay with you as you grow.
WHY TEAMS SWITCH TO CALLGRID
Everything that makes the move low risk
White-glove rebuild
We rebuild your campaigns, routing, and buyers for you, mapped from how you run today.
Number porting
Keep the numbers your traffic and history depend on. We manage the move with you.
Parallel run
Test with real calls beside your current platform and cut over only when ready.
No dropped calls
Failover and recovery keep paid calls connecting through the switch and after.
Live in a weekend
Many teams are up and running in days because we do the heavy lifting.
Founder-level support
Owned by people who run calls, with you during migration and well past go-live.
"The CallGrid team is a pleasure to work with. They connected to our Agent Availability API and built an integration in just a few hours. I cannot recommend this team enough."
WHERE IT FITS
What you switch onto
The migration lands you on a platform built for performance marketers. Here is where the pieces live.
FAQ
Switching to CallGrid, answered
No. We stand CallGrid up alongside your current platform and run in parallel, so your calls keep connecting the entire time. You only cut traffic over once you have tested it and you are confident, so there is no gap in coverage.
We do. The CallGrid team rebuilds your campaigns, routing plans, and buyers for you, mapped from how you run today. You are not handed a blank account and left to recreate everything yourself.
Yes. You can bring the numbers you already run over to CallGrid and keep using them, so you do not lose the numbers your traffic and history depend on. Our team manages the porting with you.
Many teams move over in a weekend because our team does the heavy lifting of the rebuild. The exact timeline depends on the size and complexity of your account, and we scope it with you up front so there are no surprises.
Yes. Running in parallel is how we recommend switching. You test CallGrid with real calls next to your current setup and only switch traffic over when the results look right, so there is no big-bang risk.
There is no lock-in and no long-term contract. CallGrid is month to month, so you can leave any time and your numbers and data come with you. The white-glove migration is part of moving to CallGrid, and for platform pricing across buyers, sellers, and networks, see our pricing page or talk to the team in a demo.
Make the switch the easy part.
We rebuild your setup, port your numbers, and run in parallel so your calls keep connecting the whole way through.