CallGrid

AI Routing

Let your call data pick the best buyer.

AI Routing learns from your campaign’s own call history and sends each call to the destination most likely to deliver the best outcome, and it gets sharper as your volume grows.

Trusted by enterprise call buyers and sellers. Uptime published live at status.callgrid.com.

Illustrative recreation. Names are invented.

Is your best buyer still your best buyer?

  • How much of your week goes to bumping priorities by hand?

    Hand built priority tables and spreadsheets need someone watching them all day.

  • Do calls keep going to a buyer whose results have slipped?

    Static rules only know what you told them last week.

  • What happens when a buyer has a bad hour?

    Unless someone catches it, the calls keep flowing their way.

If nothing changes

Routing drifts the moment you stop watching it, and calls keep landing where they no longer pay.

The best routing plan is the one that keeps learning from your own results.

It starts when the data is ready.

Switch a campaign to AI Routing and your priorities keep guiding every call while it learns from that campaign's own results. Once there is enough call history, AI Routing takes over.

Run it where it fits.

Routing is chosen per campaign, so you can run AI Routing where it fits and keep your other routing methods everywhere else.

FAQ

Questions about AI Routing

  • AI Routing is one of CallGrid’s five routing methods. It learns from your campaign’s own results and sends each call to the destination most likely to deliver.

  • Once a campaign has enough call history to decide with confidence. Until then, the priorities you set guide routing.

  • Yes. You choose AI Routing per campaign, so you can run it where it fits and keep other routing methods elsewhere.

  • The specifics are proprietary to CallGrid. Book a demo and we will show you the feature running on traffic like yours, and walk you through how to set it up for your campaigns.

Where would routing on your own results help most?

See AI Routing ranked on a campaign like yours.

CapacityGuard, PingGuard, BidGuard, and Turbo Routing are trademarks of CallGrid, Inc.