INSURANCE / ACA
Only pay for ACA callers who actually qualify.
CallGrid verifies state and basic eligibility on every ACA call, screens out litigators and out-of-state callers, and routes the verified, eligible ones to the buyer who pays the most.
Trusted by enterprise call buyers and sellers. Uptime live on status.callgrid.com.
CallGrid routes the verified, eligible caller to the buyer who pays the most.
THE STAKES
ACA and under-65 health is competitive, regulated, and seasonal. An out-of-state, ineligible, or litigator caller is pure wasted spend, at premium prices.
When you buy inbound ACA calls without verifying who is on the line, you pay top dollar for callers in the wrong state, callers who cannot use the plan, low quality calls that never connect, and TCPA litigators who can cost you far more than the call. And it all peaks at once. When enrollment hits, volume and risk climb together, and every unqualified call you pay for is money you cannot get back. Quality is not a report you read after the call. It is a decision made before the call ever connects.
VERIFY STATE AND ELIGIBILITY BEFORE YOU CONNECT
Confirm state and basic eligibility on every ACA call.
CallGrid enriches each inbound ACA call into verified attributes you can screen, route, bill, and report on, before it connects. Confirm the state, validate the phone, and check the age band and basic eligibility, then turn it into tags. TCPA litigators and out-of-state callers are suppressed up front, so you only talk to callers who actually qualify. Eligibility is benefit-level, and CallGrid does not give enrollment advice.
Verify state and eligibility
Confirm state and basic eligibility on each inbound call, so the conversation starts already qualified, not guessed at.
Route to the top buyer
Send the verified, eligible caller to the ACA buyer whose criteria they fit, the one willing to pay the most.
Screen litigators and out-of-state
TCPA litigators, out-of-state callers, and low quality calls are screened before connect, so you never pay for a call you could not have used.
Validity and telephony
Is the number real, and what is it. The foundation of a reachable caller.
Identity and age band
Who the caller is, and whether they sit in the under-65 band.
Eligibility and screening
The detail that decides if a caller qualifies, and whether to screen them, used only to match.
YOUR WORKING SURFACE
This is what you see, call by call.
Verified callers, screen verdicts, bids, and dispositions, all on one screen. Every value is color coded the way the app shows it.
Recreated product views with invented data. Replace with real screenshots at build time.
ROUTE TO THE BUYER WHO PAYS THE MOST
Route verified callers to the top ACA buyer.
Once a caller is verified and eligible, CallGrid routes them to the ACA buyer whose criteria they fit. When multiple buyers want the same caller, a real-time auction settles it, and the highest RPC takes the call the instant it arrives.
Match on the profile. State, age band, and basic eligibility decide which buyers can take the call.
The auction runs in the moment. Only callers who fit a buyer's criteria trigger their bid.
Highest RPC wins. The verified, eligible caller connects to the buyer who values them most.
REAL-TIME BIDDING
Win the ACA calls you want, in real time.
High-value ACA calls deserve a live auction. Set your criteria and your bid and win exactly the callers that fit, with the highest RPC taking the call the instant it arrives.
You set the rules. Target state, age band, and basic eligibility.
The auction runs in the moment. Only ACA calls that fit your profile trigger your bid.
Highest RPC wins. You never overpay for a call that does not fit.
AI VOICE AGENT
Qualify ACA callers in conversation.
An AI voice agent can answer and pre-qualify ACA callers in natural conversation, starting from an ACA script, confirm state and basic eligibility, capture the answers as tags, and warm-transfer the eligible ones to the right buyer.
BUILT FOR ENROLLMENT PERIODS
Enrollment is a volume test. CallGrid is built for it.
When enrollment hits, inbound ACA volume spikes and reliability matters most. CallGrid routes in sub-100ms and holds paid calls up under load, with Call Failover, Call Recovery, and Circuit Breaker, so a surge never costs you ACA calls.
A routing decision on every inbound call, even at peak.
Enrollment volume over baseline, absorbed without backing up.
Paid calls held up through the surge, not lost to it.
Call Failover
If a buyer cannot take the call, it reroutes instantly to the next one that can, so the caller stays connected.
Call Recovery
When something slips, CallGrid recovers the call instead of letting it disappear, so a hiccup never becomes a loss.
Circuit Breaker
If an upstream path is failing, CallGrid trips it out of rotation automatically, so bad routes never cost you live calls.
BUILT FOR TRUST
ACA buyers care about posture. So do we.
CallGrid has HIPAA, SOC 2, and ISO 27001 all in progress, with a documented policy library and uptime published live.
HIPAA
HIPAA in progress across our handling of protected information.
ISO 27001
ISO 27001 is in progress, building on our existing controls.
Policy library
A documented policy library you can review in the trust center.
Uptime
Uptime published live, so you can check status any time.
"CallGrid isn't just another tool, it's built by people who genuinely get performance marketing. Their real edge isn't just tech, it's understanding our needs before we ask. Plus, they've got the results, this is THE team to back your growth."
Trusted by enterprise call buyers and sellers. Uptime is published live, so you can check it any time.
status.callgrid.comWHERE IT FITS
The whole ACA call journey, connected.
Enrichment verifies state and eligibility, Real-Time Bidding wins the calls that fit, Routing puts them in front of the right buyer, and Reporting shows you what happened on every call.
Call Tracking and Enrichment
Capture every call and its tags at the source.
Explore Call TrackingReal-Time Bidding
Win the calls that fit, the instant they arrive.
Explore RTBCall Routing
Put every call in front of the right buyer.
Explore RoutingAI Voice Agent
Qualify callers in conversation, then transfer.
Explore AI Voice AgentFAQ
ACA calls, answered
CallGrid verifies state and basic eligibility on every inbound ACA call before it connects, and screens out TCPA litigators, out-of-state callers, and low quality calls up front, so they never reach your buyer. You only pay for callers who actually qualify, so your spend tracks the calls that can convert instead of the ones that never could.
Yes. CallGrid confirms attributes like state, under 65, and basic eligibility through enrichment on each inbound ACA call, and turns them into tags you can screen, route, bill, and report on. Eligibility is presented at a benefit level to match callers to the right buyer, and CallGrid does not give ACA enrollment or regulatory advice.
Yes. CallGrid flags TCPA litigators and out-of-state callers and suppresses them before they ever connect, and sets aside low quality, unreachable calls, so you never pay for an ACA call you could not have used. The verified, in-state, eligible callers are the only ones that reach your buyer.
Enrollment is a volume and reliability test, and CallGrid is built for it, with sub-100ms routing and resilience including Call Failover, Call Recovery, and Circuit Breaker. A surge in inbound ACA calls never costs you calls, so your enrollment calls keep connecting when volume is highest.
CallGrid has HIPAA, SOC 2, and ISO 27001 all in progress. We maintain a documented policy library and publish uptime live. For the exact posture and documentation, see the CallGrid trust center.
Only pay for ACA callers who actually qualify.
State and basic eligibility verified on every ACA call, litigators and out-of-state callers screened, and the verified ones routed to the buyer who pays the most.