Agency Mode
Sell calls to your own agents, on your own terms.
Agency Mode gives FMOs, IMOs, and agencies one home for their agent network. Onboard your agents, let them fund their own accounts, and deliver calls to them from the same platform you run everything else on.
Trusted by enterprise call buyers and sellers. Uptime published live at status.callgrid.com.
StatesTX, FL, GA
HoursWeekdays
How much of your week goes to chasing agents for payment?
Do you invoice agents for their calls, then chase them to pay?
Every late payment is money you fronted and time you spend collecting.
Can you tell when an agent has used up what they paid for?
Without that, calls keep flowing past the balance and you police it by hand.
Does every new agent wait on you to set them up?
When you key in every state and hour yourself, onboarding becomes the bottleneck.
If nothing changes
Your agents are your most loyal buyers, and right now they are also the most work to serve.
Every agent you add means more invoices to chase, more balances to watch, and more setup on your plate.
Invite agents. They set themselves up.
Send an invite by email. Each agent signs up in their own app and picks the states they are licensed in, their hours, and the phone that should ring.
Which states are you licensed in?
You only get calls from these states.
Agents fund their own balance.
Agents add funds by card through the Stripe account you connect, and calls are delivered against that balance. When it runs out, calls stop until they top up, so you are not fronting the cost of their calls.
Add funds
Payments go to Harbor and Vine and are processed by Stripe.
Calls ring agents who are ready.
An agent goes online with one tap. Calls ring their own phone while they are online, funded, and inside the hours and states they set.
Agents see the call they take, never your sources.
- The agent goes online with one tap
- The call rings their own phone
- They take it, with no source in sight
- The balance updates, ready for the next call
Call complete
Back online for the next call
FAQ
Questions about Agency Mode
FMOs, IMOs, agencies, and networks that sell calls to their own agents.
Agents fund a balance with their own card, and calls are delivered against that balance. Payments run through the Stripe account you connect.
Their calls stop until they add funds, so you are not covering calls an agent has not paid for.
No. Agents see the calls they take, never your sources.
Book a demo and tell us about your agent network. We will walk you through Agency Mode and how it fits your agents.
Where would Agency Mode take work off your plate?
Tell us about your agents and see Agency Mode in action.
CapacityGuard, PingGuard, BidGuard, and Turbo Routing are trademarks of CallGrid, Inc.